Testimonials

“Thank you for the exceptional professional care you provided to us!  Honestly in all the years we’ve been coming too and from Toronto this has by far been an outstanding hotel experience!  The best ever!!! You truly have superb staff and customer service.  Million A++++ for all your thoughtfulness and kind consideration.  Thank you.”

- June & Lorin & Alex, Denver, Colorado

“This hotel far exceeded our expectations.  The room was spacious and clean.  Every time we turned around we were given something else free.  So convenient to downtown activities.  We’d stay here every time we visit.”

- Suzanne, MD

“The only hotel I will stay at when visiting Toronto.  Love the minimalist, soothing décor beautiful wood floors, terrifically designed kitchen (plus washer/ dryer!) super bedding, relaxing oxygen fountain, great bathroom and products and all the touches are superb.  And the SHIZEN SPA is fantastic!  Can’t wait to return.”

- Alice, NY

“Love the view from my room, the food is wonderful!!!  Staff very helpful and kind.  Best night sleep EVER!!  Thank-you.  I loved my stay.”

- Gloria, MI

“The purpose of this weekend was to relax and indulge.  Objective completed, thank you so much.  We very much look forward to staying here again.”

- Jennifer, Petewawa, ON

“Awesome staff!  Very professional and polite!”

- Jason, Cleveland, OH

“Absolutely the most accommodating staff I have ever experience!!”

- Mandy

“Wonderful hotel experience…you made my first to Toronto exceptional…we couldn’t have chosen a better place to celebrate 3 years together!!”

- Greg & Erin, NY

“We come to the Cosmopolitan as I was in Toronto for surgery.  It was my birthday and I couldn’t have asked for anything better.  It was a short stay buy an amazing one.  Thank you!”

- Breigh-Ann, ON

“Fantastic, knowledgeable staff.  Room very cool and immaculate.”

- Michael & Susan, ON

“A sanctuary in a wonderful location.”

- Warren, AB

“We come for a rest, relaxation and a walk around.  T.O. Wonderful stay.  Beautiful space.”

- Krista, Kingston, ON

“We like the way everything was made tranquil for our stay.  Most enjoyable and the breakfast was more than expected.  Thank you!”

- Pat, Newmarket, ON

“We’ve stayed a few times now and I don’t think that we will stay anywhere else when visiting Toronto.”

- Vince, NY

“Very friendly contact via mail after booking.  Management and housekeeping took care of special wishes and helped very fast and friendly in all cases.  So we had a very pleasant and comfortable stay.  Thanks a lot.”

“This hotel is just wonderful!!  I couldn’t have asked for a better staff.  Everyone here is so kind and generous and willing to go that extra mile!!  I am definitely coming back here to stay.  Beautiful experience for me and my boyfriend.  The perfect getaway weekend.”

“Unique and enjoyable visit to Cosmopolitan Toronto – lovely room layout/décor and amenities.  Exceptional staff – very professional, friendly & courteous.  Appreciated all the extras and delicious dinner and breakfast!!”

“This is by far the best hotel we have ever stayed at.  We will be recommending this hotel for years to come!  We hope to make it back over again soon!”

“The hotel is spectacular.  We felt relaxed from the moment we walked in.  The staff went above and beyond our expectations and knew our needs before we could voice them.  Thank you for the great experience.”
-Ramel from Ontario

“Wonderful experience!  Thank you.  My room was wonderful and probably the cleanest hotel room that I have ever stayed in.  Staff was warm and friendly without being over-the-top.  I would love to return!”

“Love the concept of Lifestyle Specialists (I didn’t have to leave my hotel room for anything).”

“This was our first time to Canada and our experience at the hotel made our trip amazing.  The staff was beyond amazing; extremely helpful and courteous.  The attention to detail was also incredible.  We plan on returning to Toronto soon – it’s become our new favorite vacation destination.  Next time we will bring friends – and we will always stay at the Cosmopolitan!  Thanks for a memorable anniversary.”

“Fantastic hotel experience.  Not your regular stay – quiet, peaceful and relaxing atmosphere allows a unique getaway experience in the middle of downtown Toronto.  Definitely recommend to all!”

“I want to express my heartfelt appreciation and gratitude to every member of the staff that took care of me during my stay from 5/31 – 6/04.  After a horrendous day of travel, delays, and meetings, I came into a place of peace and solitude and was greeted by everyone with concern about my needs and a level of warmth and graciousness that I have never experienced @ any other hotel I have ever stayed in ever.  I have never experienced @ any other hotel I have stayed in ever.  I want to recognize a few people in particular – each of whom went out of their way to attend to me – Doris, Sotiris, Lucy, and Emanual.  These are very special people and they made it very difficult to leave!!  I truly look forward to returning one day very soon.  In the interim, I have had nothing but praise to share with all my of my friends and colleagues about my restful stay at the Cosmopolitan.  A very appreciative and special thanks – from a very happy customer.”

“My second visit here.  Birthdays are a significant occasion hence I chose to celebrate at the Cosmopolitan.  Upon arrival, my already wonderful day transformed into an unforgettable, highly impressive and delightful experience.  Only one concern – I don’t want to leave!!  Thank you Cosmopolitan, you sure know how to treat a girl well!”

“Very satisfying experience very cozy room with all necessities.  Bed and pillows are among the most comfortable.  I’ve experienced in my life! Congrats.”